RMA Request
Return Merchandise Authorization
If you have a request regarding RMA, please fill out the form and we will handle your request within 3 working days. Please note that prior to returning any equipment, the RMA number is required. You will receive an RMA number once your request has been approved.
Request Form
WARRANTY POLICY
1.
Seller warrant that upon delivery and for a period of twelve months from the date of delivery goods purchased hereunder will conform in all material respects to the applicable manufacturer’s specifications for such goods and will be free from material defects in workmanship, material and design under normal use. The warranty does not cover damage resulting from misuse, negligent handling, lack of reasonable maintenance and care, accident or any other actions provided by the buyer not intended in the use of the product
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2.
With respect to goods which do not conform to the warranty Seller’s liability is limited, at Seller’s election, to (i) refund of the purchase price for such goods less a reasonable amount for usage, (ii) repair of such goods, or (iii) replacement of such goods; provided, however, that such goods must be returned to Seller, along with acceptable evidence of purchase, within fourteen calendar days after the Buyer discovered the lack of conformity or ought to have discovered it.
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3.
Seller makes no other warranty, express or implied, with respect to goods delivered hereunder, and the warranty constitutes Seller’s sole obligation in respect of any lack of conformity of goods delivered hereunder (except title). Seller makes no warranty with respect to the merchantability of goods delivered or their suitability or fitness for any particular purpose.
For any other matters please address your email to enquiries@acepaktech.com